The Visitor Information Centre is your first stop for a visit to Falls Creek.
The Visitor Information Centre is located in the Falls Creek Resort Management office, upstairs on the corner of Slalom Street and the Bogong High Plains Rd. This is the same building as the Police Station and day shelter near Slalom Plaza and the Falls Express Chairlift.
Locally staffed and operated, the Centre staff are the local experts on the activities, services, amenities and general knowledge on all things Falls Creek. They are also quite charming people who love to have a chat 🙂
Out and about about the resort our friendly and helpful staff are never far away and always on hand to help. If you need some on the ground assistance simply look for a jacket with the Falls Creek logo on the back. Ski Patrol are the best people to ask for assistance on the slopes should you find yourself in trouble or just in need of some information. Our patrollers are expertly trained to deal with any emergency situation that may arise. If you need a patroller, look for them wearing a red jacket with a white cross on the back, ask a lift attendant to radio for assistance or use your phone to call 5758 1234.
Useful phone numbers
Falls Creek Resort Management – 03 5758 1200
Visitor Information Centre – 03 5758 1202
Falls Creek Ski Lifts – 03 5758 1000
RACV – 13 11 11
Police, Ambulance, Fire Service – 000
Childcare Centre – 03 5758 1244
Useful numbers in winter:
Accommodation Transfer Service – 03 5758 1203
SES at Windy Corner – 03 5758 3432
Ski Patrol – 03 5758 1243
Search & Rescue – 03 5758 3213
Medical Centre – 03 5758 3238
Snowsports School – 03 5758 1070
Falls Creek Police Station – 03 5758 3424