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Message from the CEO for Operations 6th - 22nd June

To all our Stakeholders, Village Residents, Snowsport and Mountain Adventure Enthusiasts,

We are excited that the Victorian Government has confirmed that this year the 2020 snow season will commence from the 22nd of June.

The 2020 Snow Season is going to be a little bit different for everyone involved. To help manage the resort in a safe, orderly manner and to ensure all of our guests, staff and stakeholders work within the health guidelines, we will be asking our Falls Creek guests to do a little extra this year when visiting the resort.

This is going to involve a change in the way the resort has traditionally been accessed. This is being done to ensure everyone’s safety and to make sure the industry is putting the health of the resort, our guests, staff and communities at the forefront.

This year – you will need to plan ahead to help achieve the best possible outcomes under the circumstances we are constrained by.

Much has been discussed in relation to capacity and to ensure the spatial limitations, venue limits and guidance are adhered to.

In this context, initial daily limitations will be applied to resort entry, up until June 24th, when then lifts are expected to turn.

Effective from June 6th - June 22nd Resort Management will release 250 day passes,each day, for vehicles to enter during the day.

Overnight bookings with confirmed accommodation in Falls Creek Resort will not be limited.

Season Pass holders will also be required to register their planned trips in advance as well as print out the confirmation from the online booking platform as proof of registering. There will be no limitations to access the resort for season pass holders.

Authorised passholders, mountain staff and residents are not required to register. Further information will be sent to these stakeholders.

In essence – all resort users will need to plan ahead, pre-purchase and we also ask for your help and patience, as we all adjust to this very unusual season.

So:

  • Pre-plan and purchase your lift passes from Falls Creek Ski Lifts
  • Pre-plan, purchase and print your Resort Entry Pass before departing home
  • Pre-plan and book your accommodation (if staying overnight)

The online portal to purchase Resort Entry and register your visit will be available Friday the 5th of June (This was previously the 4th but we are experiencing technical issues.

Falls Creek Alpine Resort Management Board (FCARMB) have been working with a range of stakeholders to shape the 2020 Snow Season. Initiatives to ensure the resort and businesses are COVIDSafe includes capacity management throughout the resort and its food & beverage venues, traceability, cleaning and hygiene, accommodation (commercial, shared and staff) and transportation.

It has been a challenging beginning to 2020 for the Falls Creek and surrounding communities. We are preparing for a very different start to the 2020 snow season but working tirelessly to provide the best experience possible within the new norm.

Details regarding the 2020 season’s changes can be found below.

Just like you, we are thankful for the opportunity to hold the snow season, particularly given the circumstances and we look forward to welcoming guests to Falls Creek for Season 2020.

Kind Regards,

Stuart Smythe

CEO | Falls Creek Resort Management