Falls Creek Childcare is open year round to children aged 12 weeks to 5 years old and is run by qualified and experienced educators. We are dedicated to caring for your children in a safe environment to allow you to enjoy all that Falls Creek has to offer.
The centre is conveniently located in Slalom Plaza at the base of the Falls Express chairlift. Spaces are limited so early bookings are essential to avoid disappointment. Please understand that making a request for a booking, does not automatically mean your booking has been successful.
The centre is open 7 days a week throughout the declared snow season and Monday to Friday outside the snow season.
Please be aware that a strict late fee of $10 is charged for every 15 minutes the parent or guardian is late to collect their child(ren). The centre clock is used to calculate late fees. Please consider lift queues and potential lift stoppages when organising pick up times.
During operating hours our staff will often be busy caring for children in our Centre. As such, we request you communicate using email booking requests so that it can be actioned in quieter times or outside normal operating hours.
Falls Creek Childcare supplies fun and education but not food or nappies so please be sure to pack everything your child will need for the day.
Please remember to label all food and clothing
1> Send us your booking request
Please click below and complete all fields in the email generated. Your booking request will be sent to our Child Care staff to see if we have availability.[email protected] and we will send you a proforma email to complete and return to us)
2> Await confirmation for your request
We will confirm by email availability for your booking request and send a Child Care Enrolment Form.
3> Complete enrolment form
Please return your completed Enrolment Form (download here) so that we can confirm your booking.
Our centre is a participant in the National Quality Framework for Early Childhood Education and Care. Parents are able to access the Child Care Benefit (around 50% of our child care fees) and parents may be eligible for further subsidies if they qualify for the Child Care Rebate. Please check with the Family Assistance Office for further information.
Please note that the "No Jab, No Pay" policy applies for rebates and benefits regarding your child's immunisation status.
A parent / guardian agrees to collect or make arrangements for the collection of the child referred to in the enrolment form if she/he becomes unwell or is suffering from any conditions deemed contagious;
A parent / guardian consents to the staff of Falls Creek Child Care administering such emergency medical treatment as is necessary and will reimburse any necessary expenses incurred by the centre.
Payment is required to confirm your booking. The centre will not accept a child unless their session is paid for. STRICTLY no credit and no paying after the session.
The centre does not have the staff or the facilities to care for sick children. It is not fair to expose a sick child to other holiday makers in the centre or our staff. Falls Creek Child Care reserves the right for our staff to refuse to accept or send home children who are suffering from diarrhoea, conjunctivitis, green runny noses or any potentially contagious bug.
Return visit credits will be issued at Falls Creek Child Care's discretion for instances where we are advised appropriately of a child being unable to attend due to sickness. No refunds, part or full, will be given if a child is admitted and sent home.