Medical Services

FOR ALL EMERGENCIES CALL 000

Medical Centre Winter 2021

Comprehensive medical services including Urgent Care, After Hours and Consultations will be available via:

  • Falls Creek Medical Centre 03 5758 3238
  • Falls Creek Covid Testing Clinic 0457 422 756 - Online form
  • Mount Beauty Medical Centre 03 5754 3400
  • Mount Beauty Hospital 03 5754 3500

Medical Centre

Falls Creek Medical Centre is staffed by Doctors from the Mount Beauty Medical Centre. During the Ski Season we provide a comprehensive medical service and the clinic is fully equipped for the initial management of trauma and medical emergencies, including fracture management and X-rays.

The Clinic is located on the Bogong High Plains Road just past the road entrance to the Resort and near the bottom of the Gully Chair Lift.

Visit their website: https://www.mbmc.com.au/falls-creek.html

Operating Hours

Consulting Hours - by Appointment Only

10am - 3:30pm

7 Days a week during Winter

After Hours Care

A doctor will be available after hours for urgent medical matters.

Call 03 5758 3238 - Have a pen ready to write down instructions.

In an emergency call 000

Coronavirus (COVID19) Testing Clinic

Falls Creek Resort Management and Alpine Health have established a coronavirus (COVID-19) Testing Clinic at the Reservation Centre in the Gully Building. This is next to the Falls Creek Medical Centre at the bottom of the Gully Chair.

The coronavirus (COVID19) Testing Clinic is to ensure that we can test anyone in the resort for the coronavirus (COVID19) disease. However, there are strict protocols to access this service.

  • By appointment only
  • Open 7 days from 11.00am to 12noon
  • Call 0457 422 756
  • Located next to Gully chairlift
  • Complete the online booking form 

If you feel unwell with any symptoms that are consistent with COVID-19 no matter how mild, you must get tested immediately, even if you have been tested recently.

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Runny nose
  • Shortness of breathe
  • Loss of sense of smell
  • Headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered

Call the Falls Creek COVID Testing Clinic 0457 422 756 for an appointment.

Always remember when working, skiing or socialising at Falls Creek:

  • Wash your hands
  • Keep your distance (1.5 metres)
  • Stay home if you are feeling unwell

Ski Patrol

Falls Creek's Ski Patrol are the first people on the slopes each morning and the last off the hill at the end of the day. It’s their job to monitor mountain safety and ensure your alpine experience is as safe as possible.

All Falls Creek Ski Patrollers are trained professionals and are qualified to deal with any emergency that may arise. There are inherent dangers involved with skiing and snowboarding and Ski Patrol are your best friend should you find yourself in need of assistance.

Look out for Falls Creek's Ski Patrollers in their distinctive red and white jackets as you make your way around the skifields. They are never far away

Getting Help From Ski Patrol

If you are in need of Ski Patrol;

  1. Call 5758 3502 - this will connect you to the emergency Patrol dispatch hotline
  2. Ask a lift attendant to radio for Ski Patrol - there will be an attendant at the top and bottom of each operating lift
  3. You can also head to Ski Patrol base - this is located at the top of the Monkey Bar Poma (inbetween Cloud 9 and Scotts Chair)

If there is a person involved in an accident and/or with a suspected injury on the slopes, take a pair of skis and create a cross several metres uphill of the injured person. If there are only snowboards on hand you should lay these upside down uphill of the person. This will assist Ski Patrol in locating you and alert other skiers and snowboarders to keep clear of the injured person.

Pharmacy Services

The nearest pharmacist is in Mt Beauty. During winter scripts can be filled and sent to Falls Creek by delivery service (not available in summer).

Delivered scripts can be collected from Falls Creek Resort Management 7 days a week from 9am to 5pm.

Some non prescription items are available from the Falls Creek Medical Centre. Prescription items can only be issued following a consultation with a doctor (available at the Medical Centre).

For more information contact Mt Beauty Pharmacy on (03) 57544 224 or via www.mountbeautypharmacy.com.au