The Resort

Visitor Information - Official Home of Falls Creek Alpine Resort

Visitor Information Services

Need some advice from the experts for your holiday at Falls? We offer a wide range of services to make sure you get the help and information you need!

Visitor Information Centre

The Falls Creek Visitor Information Centre is staffed from 9:00am to 5:00pm Monday to Friday and will be able to answer most questions you may have.

This centre is located in the Falls Creek Resort Management office, upstairs on the corner of Slalom Street and the Bogong High Plains Rd.

You can also phone on 03 5758 1202

Resort Management

You can also contact Falls Creek Resort Management for enquiries by calling 03 5758 1200, or by dropping into the office on the corner of Slalom St and Bogong High Plains Road (next to the Police Station). There is also a large day shelter here to get inside and escape the cold!

Resort Management is open in summer (Monday to Friday 9am to 5pm) and winter (seven days 8am to 5pm).

Travel and Accommodation Enquiries

Falls Creek operates two reservations businesses which cater to all of your accommodation and travel needs.

To contact them, phone
1800 2 FALLS or visit the 'Booking Agents' page.

Useful phone numbers

Falls Creek Resort Management
03 5758 1200

Visitor Information Centre
03 5758 1202

Falls Creek Ski Lifts
03 5758 1000

13 11 11

Police – Falls Creek
03 5758 3424


Fire Service

Childcare Centre
03 5758 1244

Important numbers in winter:

Accommodation Transfer
03 5758 1203

SES at Windy Corner
03 5758 3432

Ski Patrol
03 5758 1243

Search & Rescue
03 5758 3213

Medical Centre
03 5758 3238

Snowsports School
03 5758 1070