Falls Creek is Victoria’s largest alpine resort and a major tourist destination in North-East Victoria.
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About Falls Creek
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Falls Creek is Victoria’s largest alpine resort and a major tourist destination in North East Victoria. The resort is set at altitude ranging from 1,210 to 1,849 metres and is surrounded by the Alpine National Park. Falls Creek contributes significantly to the economy of the region. The resort’s success impacts upon employment, business returns, investment attraction, and property returns. The resort generates significant seasonal employment, particularly in the nearby towns, and provides recreational opportunities and environmental values to both the local and wider community.
Falls Creek Resort Management is an organisation with assets comprising Crown Land, public utilities, and infrastructure assets. Annual recurrent revenues are approximately $9 million. Expenditure is primarily directed to visitor services, infrastructure services including roads, water, sewerage, waste management, and resort promotion.
The Falls Creek Alpine Resort Management Board was established under the Alpine Resorts (Management) Act 1997. The Board operates under its registered business name of Falls Creek Resort Management. The responsible Minister for the 2009/2010 reporting period was Tim Holding. While responsibilities include elements similar to a local government authority such as planning and the provision of infrastructure services, Falls Creek Resort Management also has a responsibility for Crown Land management, destination marketing of the resort, and resort promotion. It is expected to commercially manage the leases of public land in the best interests of the people of Victoria.
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Vision
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Australia’s most enjoyable and environmentally sustainable resort
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Mission
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The mission of Falls Creek Resort Management is to:
• Enhance the experience of all guests visiting Falls Creek
• Facilitate investment in sustainable all season recreation opportunities and development at the resort
• Deliver long-term sustainable social and economic benefits to the local and regional community and to the people of Victoria
• Embrace the precautionary principle and preserve the natural environment and heritage for future generations
• Maintain and manage the public assets of the resort and administer Crown leases and licenses within the resort
• Respect and celebrate Indigenous and European culture and heritage and protect the interests and rights of Indigenous Australians
• Be an employer of choice, with strongly held organisational values.
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Values
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Falls Creek Resort Management staff have developed, and are committed to, a set of values that provide a safe, efficient, effective, and inclusive internal operational and business environment. These values, which provide the basis for delivery of a positive experience for every guest visiting the resort, are:
• Safety First - Our concern for safety, health and the environment is paramount
• Respect For People - We have mutual understanding and respect for each other as team mates and also for our guests
• Teamwork - Our own individual success comes from our contribution to team efforts and commitment to team goals
• Integrity - We are consistent, trustworthy and transparent in the way we do business
Environmentally Aware - Falls Creek’s natural environment is our greatest asset, which we strive to protect and enhance.
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