Corporate - Official Home of Falls Creek Alpine Resort

Falls Creek Corporate

Falls Creek is Victoria’s largest alpine resort and a major tourist destination in North-East Victoria.

About Falls Creek

Falls Creek is Victoria’s largest alpine resort and a major tourist destination in North East Victoria. The resort is set at altitude ranging from 1,210 to 1,849 metres and is surrounded by the Alpine National Park. Falls Creek contributes significantly to the economy of the region. The resort’s success impacts upon employment, business returns, investment attraction, and property returns. The resort generates significant seasonal employment, particularly in the nearby towns, and provides recreational opportunities and environmental values to both the local and wider community.

Falls Creek Resort Management is an organisation with assets comprising Crown Land, public utilities, and infrastructure assets. Annual recurrent revenues are approximately $9 million. Expenditure is primarily directed to visitor services, infrastructure services including roads, water, sewerage, waste management, and resort promotion.

The Falls Creek Alpine Resort Management Board was established under the Alpine Resorts (Management) Act 1997. The Board operates under its registered business name of Falls Creek Resort Management. The responsible Minister for the 2009/2010 reporting period was Tim Holding. While responsibilities include elements similar to a local government authority such as planning and the provision of infrastructure services, Falls Creek Resort Management also has a responsibility for Crown Land management, destination marketing of the resort, and resort promotion. It is expected to commercially manage the leases of public land in the best interests of the people of Victoria.

Vision

"To deliver the most memorable leisure, sporting and adventure experiences in Australia’s unique alpine landscape."

Mission

Falls Creek Resort Management:

enhances the experience of all guests visiting Falls Creek
supports its permanent community by providing opportunities and facilitating improvements in infrastructure, services and facilities
facilitates investment in sustainable all season recreation opportunities and development at the Resort
delivers long term sustainable social and economic benefits to the local and regional community, as well as to the people of Victoria
embraces the precautionary principle and preserves the natural environment and heritage for future generations
maintains and manages the public assets of the Resort and administers Crown leases and licences within the Resort
respects and celebrates indigenous and European culture and heritage and protects the interests and rights of Indigenous Australians
is an employer of choice with strongly held organisational values

Values

FCRM staff have developed and are committed to a set of values that provide a safe, efficient, effective, and inclusive internal operational and business environment. These values provide the basis for delivery of a positive experience for every guest visiting the Resort.

S - Safety First

Our concern for safety, health and the environment is paramount.

T - Teamwork

Our own individual success comes from our contribution to team efforts and commitment to team goals.

R - Respect for People

We have mutual understanding and respect for each other as team mates and also for our guests.

I - Integrity

We are consistent, trustworthy and transparent in the way we do business.

V - Vibrancy

Vibrancy is inherent in the passion that should fuel every task or project we undertake and should be a focus of the experience we deliver to guests.

E - Environmentally Aware

Falls Creek’s natural environment is our greatest asset, which we strive to protect and enhance.